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Field Support Engineer

1 Year experience

$2800 to 3500

Posted 14 Jan, 2021

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Job Description

               Objective / Purpose of the Job

To support new development and working alongside with team members.


Key Activities / Accountabilities

·        Support implementation of new features and developments

·        To work closely with Internal team in developing new features and applications to meet customers’ requirements

·        Perform internal and on-site testing for newly developed software and hardware

·        Provide assistance/support to Sales, Engineering and Manufacturing team

·        Required to travel to customer sites for set up, testing and troubleshooting of the equipment

·        Prepare ad-hoc reports on projects as needed.

·        To understand customer requirements and review customer SPECS before hand over to sales team              

·        Perform Machine Buy-off and Standard Setup verification, carry out troubleshooting, calibration and installation of equipment as assigned.  

·        Perform Machine Qualifications in customer site, provide reports (GR&R, VR&R and Pre-qualification buyoff)

·        Provide training to customer and new staff.

·        Proactively cross train and work towards achieving department and company goals

·        Any other duties as assigned

Working Conditions

§  High level of personal flexibility

§  Working beyond office hours when the need arises

Preferred Qualifications, Experience and Skills


Diploma/degree in engineering course (Electrical, Electronics, Electro-Mechanical or Mechanical)


§  At least 2-5 years relevant experience in Semiconductor industry

§  Familiarity with project management and workflows

Technical Skills:

§  Relevant technical knowledge in equipment troubleshooting.

§  Knowledge in camera, lighting, inspection machine

§  Basic Computer troubleshooting.

§  Basic Electronics troubleshooting.

§  Knowledge in Windows and PC applications


§  Communication capability with all levels

§  Possess a creative mindset to identify and problem solving skills

§  Planning and organising

§  Drive for results

§  Analytical skills

Language Capability:

§  Proficiency in spoken and written English require

About Company

Component Technology Pte Ltd was incorporated on 11 November 1989. Our business is mainly with the electronic industries, especially in the Semiconductor Backend.