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Food Concepts Group Singapore Pte. Ltd.

Assistant Manager (F&B)

Permanent  / 3 Years experience

$$3,000 - $4,500

Posted 14 Jan, 2021

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Job Description
  • Replaces the Service Operations Manager in his absence.
  • Assists the Manager in the preparation of staff schedules keeping in mind anticipated business, existing budget, and standards of service.
  • Assists the Manager to meet monthly financial objectives by forecasting requirements; scheduling expenditures; analyzing variances; initiating corrective actions
  • To have complete knowledge of local laws, customs, and company policy.
  • Attends F&B and other meetings as required.
  • Performs training to all staff members of the outlet and assists the Service Operations Manager in identifying and carrying out required training needs.
  • Holds pre-meal and monthly communication meetings. Encourages open communication within the department and a free exchange of ideas.
  • Open and close areas ensuring all duties are complete and all are locked.
  • Monitor all staff performance, appearance, and hygiene.
  • Liaises with the Restaurant Chef in daily food delivery and presentation.
  • Liaises with other departments ensuring communication and the resolution of problems.
  • Monitor trends in practices by reviewing trade literature, networking with colleagues, and visiting competitors.
  • Inspects areas for cleanliness, proper storage of equipment, and supplies.
  • Control of all menus, dessert menus, wine lists, and beverage menus in perfect condition.
  • Control of all flower arrangements (if any), trolleys, and displays.
  • Explanation of daily specials and menus in co-operation with the Chef.
  • Performs a warm guest welcome and seating.
  • Responsible for the following of the established quality standards as well as policies and procedures.
  • Ensure adherence of all staff to safety, sanitation, and hygiene policies.
  • Elaboration and control of duty rosters, planning of holidays, and control of the fixed working hours
  • Responsible for the maintenance of the restaurant’s equipment (both operating and machines).
  • Maintains constant communication with Engineering to ensure repairs are completed on a timely basis.
  • Observe service at all times.  Become a part of the operation when necessary.
  • Anticipate guest needs and resolve guest problems. Answers guest questions and complaints quickly and efficiently and determine if a more senior manager needs to be involved. Records complain and action is taken.
  • To carry out any reasonable task requested by the Management and/or resulting from the restaurant opening and operating necessities.
Job Requirements
  • Minimum 3 to 5 years of experience in the F&B industry
  • Preferably with 1-2 years of Management experience
  • Ideally someone with experience in an Italian Restaurant
  • Possess drive & passion to excel in the F&B industry
  • Strong communication, problem-solving, motivational, and people skills
  • Able to commit to the restaurant's peak period including split-shifts, weekends, the eve of and public holidays
About Company

Zafferano is a chic contemporary Italian restaurant, bar and lounge that opened in July 2012. Listed on the Michelin Guide Singapore and is the only Italian restaurant to feature a 43rd-storey perch and amazing rooftop bar along Singapore CBD’s bustling Collyer Quay. Zafferano offers delectable modern Italian menu using the highest quality fresh ingredients, with a stunning panoramic view of the Marina Bay waterfront.

Collyer Quay, Ocean Financial Centre, Singapore
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