Customer Service Assistant/Executive

Customer Service Assistant/Executive

Permanent  / 2 Years experience


Posted 26 Nov, 2021

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Job Description


  • Deal directly with customers either by telephone, electronically or face to face
  • Respond promptly, handle and resolve customer inquiries, complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Provide pricing and delivery information
  • Process orders and requests
  • Organize workflow to meet customer time frames
  • Direct requests and unresolved issues to the designated resource
  • Keep records of customer interactions and transactions
  • Manage administration
  • Support, communicate and coordinate with Sales team and internal departments
Job Requirements


  • Min GCE ‘N’ or ‘O’ Level or equivalent
  • Experience in sales support / customer service would be an added advantage
  • Knowledge of customer service principles and practices
  • Customer Service Oriented
  • Dedicated team player with ability to work under pressure and deliver results
  • A meticulous and responsible employee
  • Able to work independently with minimum supervision
  • Knowledge of relevant computer applications
  • Able to work independently
Yishun Industrial Street 1, Singapore
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