1. Working knowledge of applicable sanitation standards. 2. Clean guest rooms according to established standards, including making of beds, cleaning bathrooms, dusting, vacuuming and mopping. 3. Organize and stock cleaning cart and organize linen pantries on floors assigned. 4. Perform cleaning tasks using standard hotel cleaning products as assigned and in order to adhere to health standards. 5. Collect daily allocations of rooms and keys. Ensure worksheet is kept up to date throughout shift, and keys are signed out & kept securely. 6. Collect rubbish from floors and dispose correctly. 7. Gather and remove soiled linen and other materials from the floors. 8. Replace guest room amenities. 9. Make up Extra Bed and Baby Cot. 10. Report maintenance issues to Housekeeping Supervisors. 11. Report any odd occurrences, mattress cleaning requirements, pest infestations, etc. to Housekeeping Supervisors. 12. Anticipate guest’s needs through observation and offer prompt. 13. Clean and maintain corridors, service areas and pantries. 14. Perform other unexpected duties as requested e.g. cleaning spills; follow up on guest requests. 15. Assist other Housekeeping Associates in maintaining a clean and organized work and public areas. 16. Ensure that rooms are cleaned before the guest returns. 17. To provide a courteous and professional service at all times.
1. Convey a high level of understanding of the importance of attending to details. 2. Handle challenging situations with guests diplomatically. 3. Ensure accuracy by verifying work against standards or input of others. 4. Take extra steps to ensure work is completed. 5. Maintain high level of output and quality regardless of task load. 6. Take initiative and act quickly to deliver projects in a professional manner. 7. Maintain an organized system to ensure that processes are getting completed on time. 8. Personally ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety legislation.
About the Company
Hotel G is a lifestyle hotel located in the heart of Singapore\'s vibrant and bustling art and culture district. With a plethora of art and design establishments, shopping malls and easy access to Singapore\'s comprehensive railway transport system right on its doorstep, vacationers can look forward to the stay of their lives.